Shipping Policy

At Purposeclo.in, we are committed to delivering premium, purpose-driven fashion with care, precision, and efficiency. Every order placed with us is handled with the highest level of attention — whether it’s custom-crafted or ready-to-ship.

Order Processing Time

We begin processing your order within 24 hours of confirmation for COD orders and instantly for prepaid orders. Our standard production and dispatch window is 7 business days. Please note, weekends and public holidays are not counted in the processing timeline.

Shipping Method

We partner with reliable and verified logistics providers to ensure timely and secure delivery of your order, right to your doorstep.

Estimated Delivery Time

After dispatch, orders typically reach their destination within 3–7 working days, depending on the delivery location. However, delays due to external factors such as weather disruptions, courier delays, or public holidays may occur.

Tracking Your Order

As soon as your order is shipped, a tracking ID will be shared with you via email or WhatsApp. You can use this ID to track the real-time status of your package.

Multiple Item Orders

If your order includes multiple items, we may ship them separately based on their availability and readiness. Don’t worry — you won’t be charged extra for multiple shipments.

Address Accuracy

Please ensure your shipping address and contact details are correct at the time of checkout. Purposeclo.in will not be responsible for delays or failed deliveries due to incorrect or incomplete address details provided by the customer.

Order Modifications or Cancellations

Once an order is confirmed, we begin processing it promptly to meet our 7-day dispatch promise. Therefore, cancellations or modifications may not be possible after confirmation. If you need urgent assistance, please contact our customer support immediately.

Need Help?

If you have any questions or need help regarding your shipment, our customer support team is here to assist you.

Customer Support Timings:
Monday to Saturday: 11 AM – 6 PM
Sunday: Closed

Email: support@purposeclo.in

Business Address

UNICUS
First Floor, P.105
Kailash Nagar Road, Jaswal Colony
Ludhiana, Punjab – 141008
India